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Welcome to On Time Cab Service. By using our website, mobile application, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms By accessing or using the services provided by On Time Cab Service, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our services.
2. Services Provided On Time Cab Service offers outstation cab services within Eastern Uttar Pradesh. Our services are subject to availability and are provided as per the details shared during the booking process.
3. Booking and Payment Booking: Bookings can be made through our website, mobile app, or by contacting our customer service. Payment: You are required to provide accurate payment information during booking. We accept various forms of payments, including cash, cards, and other digital payment methods. Cancellations: If you need to cancel your booking, please refer to our cancellation policy. Any applicable cancellation fees will be informed at the time of booking. 4. User Responsibilities By using our services, you agree to:
Provide accurate and complete information during the booking process. Be responsible for all payments associated with your booking. Abide by all applicable laws and regulations while using our services. Treat drivers and vehicles with respect and care. 5. Driver and Passenger Conduct On Time Cab Service reserves the right to refuse service to any user or terminate a booking if:
A passenger engages in illegal or inappropriate behavior. A passenger or driver feels unsafe or uncomfortable. There is a violation of these Terms & Conditions. 6. Pricing Our fares are subject to change based on various factors, including distance, time of travel, and demand. You will be informed of the total fare at the time of booking. Any additional charges, such as tolls, parking, or waiting fees, will be added to the final bill.
7. Liability Service Disruption: While we strive to provide a reliable service, On Time Cab Service is not liable for delays, cancellations, or service interruptions caused by factors beyond our control, such as weather conditions, road closures, or traffic delays. Damage or Loss: On Time Cab Service is not responsible for any loss or damage to personal belongings during the trip. Passengers are advised to take care of their valuables. Personal Safety: Passengers are responsible for their own safety during the ride and are advised to use seatbelts and follow safety guidelines. 8. Privacy Policy By using our services, you agree to our Privacy Policy, which governs how we collect, use, and protect your personal information.
9. Cancellation and Refund Policy Cancellations must be made within the timeframe specified during the booking process. Refunds, if applicable, will be processed according to the cancellation policy. Refunds may take a few days to reflect in your account, depending on your payment method. 10. Modification of Terms On Time Cab Service reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on our website or app, and continued use of our services constitutes acceptance of the updated terms.
11. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or the use of our services will be subject to the jurisdiction of the courts in Uttar Pradesh.
12. Contact Us If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
On Time Cab Service +918920572319 Address : 251 Vipin Garden Uttam Nagar Dwarka Mor New Delhi-110059 info@ontimecabservice.in